---
type: Concept
title: Staff Policies
description: Aldervik Kontor's staff leave entitlements, remote-work allowances, probation
  period, and customer support hours.
resource: raw/policy-handbook.docx
tags:
- hr
- leave
- remote-work
- aldervik-kontor
timestamp: '2026-07-16T15:20:37Z'
citadel_version: 0.3.0
---

[Aldervik Kontor](../organizations/aldervik-kontor.md)'s staff handbook sets standard customer
support hours as Monday to Friday, 09:00 to 17:00 CET.[^s1]

## Leave and remote-work entitlements by role

Annual leave and remote-work days per week vary by staff role:

- Warehouse staff: 25 annual leave days, 0 remote days per week.[^s2]
- Office staff: 28 annual leave days, 2 remote days per week.[^s3]
- Managers: 30 annual leave days, 3 remote days per week.[^s4]

## Probation

The probation period for new staff is six months.[^s5]

## See also

- [Aldervik Kontor](../organizations/aldervik-kontor.md)

## Sources

[^s1]: [raw/policy-handbook.docx](../../raw/policy-handbook.docx), line 2 — customer support hours (ingested 2026-07-16)
[^s2]: [raw/policy-handbook.docx](../../raw/policy-handbook.docx), lines 6-8 — warehouse staff leave and remote-work row (ingested 2026-07-16)
[^s3]: [raw/policy-handbook.docx](../../raw/policy-handbook.docx), lines 9-11 — office staff leave and remote-work row (ingested 2026-07-16)
[^s4]: [raw/policy-handbook.docx](../../raw/policy-handbook.docx), lines 12-14 — managers leave and remote-work row (ingested 2026-07-16)
[^s5]: [raw/policy-handbook.docx](../../raw/policy-handbook.docx), line 15 — probation period (ingested 2026-07-16)
