Call emergency services

---
type: "Service Family"
title: "Call emergency services"
description: "Use 999 or 112 for an immediate threat to life, serious injury, fire or crime in progress and give the call handler the requested location and facts."
status: "population-complete"
assertion_status: "normalized"
jurisdiction: "nation-specific"
observed_at: "2026-08-08"
sources:
  - id: "police-and-legal-services-source-register"
    title: "Police and legal services"
    resource: "../source/domain-registers/police-and-legal-services.v1.yaml"
    author: "organisation:okf-uk-living"
    observed_at: "2026-08-08"
---

# Call emergency services

## Place in the process

This topic sits within **Report emergencies, crime and harm** in the **Police and legal services** life-course
domain. What comes before depends on the person's situation and nation; the first
safe step is to select the current official route rather than assume one UK process.

## What this family covers

Use 999 or 112 for an immediate threat to life, serious injury, fire or crime in progress and give the call handler the requested location and facts.

The ordinary discovery journey is to select the jurisdiction-specific route, follow
the responsible authority or provider's current instructions, and retain the
confirmation, referral, decision or next-step information it produces.

## If the ordinary route does not fit

If a route is unavailable, the circumstances fall outside it, or the source signals
an urgent, safeguarding, clinical or legal boundary, stop and follow that authority's
exception or complaint handoff. The bundle records this branch but does not decide it.

## Official routes

- [England: Contact the police](https://www.gov.uk/contact-police)
- [Scotland: Crime, justice and the law in Scotland](https://www.mygov.scot/browse/crime-justice-law)
- [Wales: Contact the police](https://www.gov.uk/contact-police)
- [Northern Ireland: Crime, justice and the law in Northern Ireland](https://www.nidirect.gov.uk/information-and-services/crime-justice-and-law)

These are links and original navigation summaries. A national discovery page is a
handoff to the current service, not evidence that eligibility, evidence, costs,
deadlines or remedies are identical across nations or providers.

## What may follow

The result can feed the next family in **Report emergencies, crime and harm**, another enclosing
process, or a provider-specific review or redress route. Use Graph to inspect the
ordinary and exception episodes, sources, actors, requirements, outputs and outcomes.

## Review status

This record is population-complete for discovery and requires specialist review
before any legal, clinical, safeguarding or high-impact operational claim is
described as release-grade.