source/missed-rubbish-collection.v1.yaml

register_version: source-register.v1
slice_id: missed-rubbish-collection
status: linked_references_registered
observed_at: "2026-08-07"
acquisition:
  mode: linked_reference_only
  snapshots_acquired: false
  broad_acquisition: false
  checksum_policy: not_applicable_without_snapshot
  rights_policy: link_and_summarize_source_family_decisions_recorded

sources:
  - id: govuk-missed-bin-collection
    owner: Government Digital Service
    authority_role: national_routing_page
    resource: https://www.gov.uk/missed-bin-collection
    access_method: public_html
    version_model: live_page
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: postcode route presented for England and Wales
    exclusions: not evidence of one uniform UK or four-nation process; page wording about Wales requires caution
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: coventry-missed-bin
    owner: Coventry City Council
    authority_role: responsible_local_service_page
    resource: https://www.coventry.gov.uk/missedbin
    access_method: public_html
    version_model: live_page
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: selected England example in the Coventry City Council area
    exclusions: not evidence for another council or nation
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: coventry-complaints
    owner: Coventry City Council
    authority_role: responsible_local_complaint_page
    resource: https://www.coventry.gov.uk/contact-council/comments-compliments-complaints/2
    access_method: public_html
    version_model: live_page
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: selected England council complaint route
    exclusions: not an ombudsman route and not evidence for another authority
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: edinburgh-missed-bin
    owner: The City of Edinburgh Council
    authority_role: responsible_local_service_page
    resource: https://www.edinburgh.gov.uk/bin-collection-days/delays-rubbish-recycling-collections
    access_method: public_html
    version_model: live_page_with_operational_updates
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: selected Scotland example in the City of Edinburgh Council area
    exclusions: operational notices can change; not evidence for another Scottish council
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: edinburgh-complaints
    owner: The City of Edinburgh Council
    authority_role: responsible_local_complaint_page
    resource: https://www.edinburgh.gov.uk/complaints
    access_method: public_html
    version_model: live_page
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: selected Scotland council complaint route
    exclusions: not the external SPSO route
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: cardiff-missed-collection
    owner: Cardiff Council
    authority_role: responsible_local_service_page
    resource: https://www.cardiff.gov.uk/aboutmissedcollections
    access_method: public_html
    version_model: live_page
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: selected Wales example in the Cardiff Council area
    exclusions: not evidence for another Welsh council
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: cardiff-complaints
    owner: Cardiff Council
    authority_role: responsible_local_complaint_page
    resource: https://www.cardiff.gov.uk/makeacomplaint
    access_method: public_html
    version_model: live_page
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: selected Wales council complaint route
    exclusions: initial service requests must use the service route; not evidence for another authority
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: belfast-missed-bin
    owner: Belfast City Council
    authority_role: responsible_local_service_page
    resource: https://www.belfastcity.gov.uk/bins-recycling-environment/bins-boxes-collections/report-request-order-bin-box/missed-bin-collection
    access_method: public_html
    version_model: live_page
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: selected Northern Ireland example in the Belfast City Council area
    exclusions: not evidence for another Northern Ireland council
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: belfast-complaints
    owner: Belfast City Council
    authority_role: responsible_local_complaint_page
    resource: https://www.belfastcity.gov.uk/Contact-us/Main-Council-Offices/Complaints-Comments-and-Compliments/Complaints-Handling-Procedure
    access_method: public_html
    version_model: live_page
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: selected Northern Ireland council complaint route
    exclusions: not the external NIPSO route
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: lgsco-waste-and-refuse
    owner: Local Government and Social Care Ombudsman
    authority_role: external_redress_guidance_england
    resource: https://www.lgo.org.uk/make-a-complaint/fact-sheets/environment-and-waste/waste-and-refuse
    access_method: public_html
    version_model: live_fact_sheet
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: England local-government waste and refuse complaints
    exclusions: not applicable to Scotland, Wales or Northern Ireland
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: spso-making-a-complaint
    owner: Scottish Public Services Ombudsman
    authority_role: external_redress_guidance_scotland
    resource: https://www.spso.org.uk/making-complaint
    access_method: public_html
    version_model: live_page
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: complaints about public services in Scotland
    exclusions: acceptance and investigation remain case-specific
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: psow-how-to-complain
    owner: Public Services Ombudsman for Wales
    authority_role: external_redress_guidance_wales
    resource: https://www.ombudsman.wales/how-to-complain/
    access_method: public_html
    version_model: live_page
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: complaints about public service providers in Wales
    exclusions: complainant must first use the organisation route and jurisdiction remains case-specific
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot
  - id: nipso-complaints
    owner: Northern Ireland Public Services Ombudsman
    authority_role: external_redress_guidance_northern_ireland
    resource: https://www.nipso.org.uk/
    access_method: public_html
    version_model: live_page
    update_cadence: check_before_each_use
    rights_basis: linked_reference_summary_only_source_family_decision_recorded
    coverage: unresolved complaints about public service providers in Northern Ireland
    exclusions: normally requires completion of the body's complaints process and a final response
    observed_at: "2026-08-07"
    checksum: not_applicable_no_snapshot